After Claims are Submitted

My insurance company sent me a check. Why?

We ask all insurance companies to send payments directly to us, not to you. Some companies have a policy to send checks to the client instead. If this happens to you, please...

1. Deposit the check into your bank account.
2. Write a check to Welcome Home Midwifery Services, Inc. in the same amount.
3. Mail the check to us or bring it to our office.

If you cannot do this, please let us know as soon as possible.

Why are there multiple checks/payments, and why do they come at different times?

We bill for each service rendered, and insurance companies usually take 30-90 days to pay each bill for each service.

I didn't have surgery. Why have I been billed for a surgery?

Normal birth is labeled a surgical procedure by insurance companies.

Can I keep the money?

No, you cannot. For reimbursement claims, you can be reimbursed up to the amount you have already paid Welcome Home for your care. If you keep an insurance payment in excess of what you have paid us, this is theft.